1. Controller
The controller responsible for the processing of personal data described in this Privacy Policy is Edelvault SA.
2. Personal data we collect
We may collect personal data that you provide to us directly, including your name, email address, company, role, telephone number, message content, meeting preferences, and any other information you choose to share through the contact form, email, or a call-booking workflow.
We may also collect limited technical data when you use the website, such as IP address, browser type, device information, pages visited, timestamps, referring pages, and security logs. This helps us operate, secure, and improve the website.
Please do not send confidential investment instructions, sensitive personal data, wallet credentials, private keys, or other information that is not necessary for your enquiry through the website forms.
3. How we use personal data
We process personal data for the following purposes:
- to respond to enquiries and maintain business communications;
- to arrange meetings and follow up on requests;
- to assess whether our services may be relevant to your organisation;
- to operate, maintain, secure, and improve the website;
- to keep internal business records and comply with legal, regulatory, accounting, and risk-management obligations;
- to protect our rights, users, systems, and services.
Where the EU or UK GDPR applies, the legal bases for processing may include your consent, steps taken before entering into a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating our business, communicating with professional contacts, and protecting our systems.
4. Cookies and third-party services
The website may use cookies and similar technologies that are necessary for WordPress functionality, security, form processing, and basic performance. If optional analytics or marketing tools are introduced later, this Privacy Policy should be updated accordingly.
Our website loads Google Fonts. When fonts are requested from Google servers, Google may receive technical information such as your IP address and browser data. If you use a link to book a call through Calendly, Calendly processes the information you provide under its own terms and privacy policy.
5. Sharing and international transfers
We do not sell personal data. We may share personal data with hosting providers, website and form service providers, email providers, scheduling providers, IT and security vendors, professional advisors, auditors, banks, regulators, public authorities, or counterparties where necessary for the purposes described above.
Some providers may process data outside Switzerland, the European Economic Area, or the United Kingdom, including in countries that may not provide the same level of data protection. Where required, we rely on appropriate safeguards such as adequacy decisions, contractual protections, standard contractual clauses, or other lawful transfer mechanisms.
6. Retention and security
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to handle enquiries, maintain business records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. No website, email, or internet transmission is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, you may have the right to request information about the personal data we process, access your data, correct inaccurate data, request deletion, restrict or object to processing, withdraw consent, and receive certain data in a portable format.
You may also have the right to lodge a complaint with a competent supervisory authority, including the Swiss Federal Data Protection and Information Commissioner where applicable.
8. Contact and updates
For questions about this Privacy Policy or to exercise your rights, please use the contact form available on this website.
We may update this Privacy Policy from time to time. The version published on this page applies from the date shown above.